My Article in the TowerXchange Journal on the Lessons Learned from Tower Management Outsourcing
Participating in PANEL DISCUSSION on " Drive to operational excellence in telecom towers” covering Process improvements, technology upgrades and corporate strategy enhancing site uptime and cost efficiency @ TowerXchange Meetup Africa & Middle East 2016 , Johannesburg- South Africa
Delivering
Case Study of Implementing Service Operation Center (SOC) to enhance customer experience- 9th Annual Managed Services World Congress, Cannes
Participating in PANEL DISCUSSION on Managed services 2.0- 9th Annual Managed Services World Congress, Cannes, France
The webinar highlighted the evolution of traditional telecom companies into technology-driven organizations, focusing on key drivers, successful transformations, required skills, and the future of connectivity and digital services
The rise of Fintech companies in Africa