FEATURED
"Lessons Learned from Tower Management Outsourcing for Optimal Efficiency and Success"
"Enhancing Customer Experience through the Implementation of a Service Operation Center (SOC)."
"Lessons Learned from Tower Management Outsourcing for Optimal Efficiency and Success"
My Article in the TowerXchange Journal on the Lessons Learned from Tower Management Outsourcing
"The top 20 tips for achieving operational excellence in telecom towers"
"Enhancing Customer Experience through the Implementation of a Service Operation Center (SOC)."
"Lessons Learned from Tower Management Outsourcing for Optimal Efficiency and Success"
Participating in PANEL DISCUSSION on " Drive to operational excellence in telecom towers” covering Process improvements, technology upgrades and corporate strategy enhancing site uptime and cost efficiency @ TowerXchange Meetup Africa & Middle East 2016 , Johannesburg- South Africa
"Enhancing Customer Experience through the Implementation of a Service Operation Center (SOC)."
"Enhancing Customer Experience through the Implementation of a Service Operation Center (SOC)."
"Unlocking the Power of Managed Services 2.0: Next-Level Solut.for Enhanced Efficiency & Innovation"
Delivering
Case Study of Implementing Service Operation Center (SOC) to enhance customer experience- 9th Annual Managed Services World Congress, Cannes
"Unlocking the Power of Managed Services 2.0: Next-Level Solut.for Enhanced Efficiency & Innovation"
"Unlocking the Power of Managed Services 2.0: Next-Level Solut.for Enhanced Efficiency & Innovation"
Participating in PANEL DISCUSSION on Managed services 2.0- 9th Annual Managed Services World Congress, Cannes, France
Heroes of Change Season 7 Grand Finale
Heroes of Change Season 7 Grand Finale
The MTN Ghana Heroes of Change Season 7 Grand Finale was a powerful testament to the impact of community-driven change!